Learn My Devices (a DBA of Sound Speed Action LLC, Maryland) Last updated: June 8, 2026
Please note: This is a starting draft prepared for review. Privacy laws vary, and you should have a licensed attorney confirm this fits your obligations before publishing.
Your privacy matters to us. This policy explains, in plain language, what information we collect, why, and how we protect it.
Information you give us directly. When you book a free call or a session, or contact us, you may share your name, email address, phone number, the type of device you need help with, and a description of what you'd like help with. We only ask for what we need to help you.
Information collected automatically on our website. Like most websites, ours uses standard analytics tools to understand how visitors use the site so we can improve it. Specifically:
These tools may use cookies or similar technologies and may collect information such as your approximate location, device or browser type, and pages visited. This information is used to improve the website, not to identify you personally.
Our "Ask a question" feature. Our website includes a tool that lets you type a question and receive a helpful answer. Questions you type may be processed by a third-party AI service to generate a response. Please do not enter sensitive personal information (such as passwords or financial details) into this tool.
We use your information to:
We do not sell your personal information.
We share information only as needed to run the business, for example with trusted service providers who help us operate (such as our scheduling, payment, email, website, analytics, and AI providers). These providers handle information on our behalf. We may also share information if required by law.
During a session, we may see information on your device or accounts as part of helping you. We treat anything we see as confidential and use it only to provide the help you've asked for. We do not retain copies of your personal files. Please see our Terms of Service for more on how remote help and access work.
We take reasonable steps to protect the information we hold, including limiting access and using secured accounts. No method of storage or transmission is perfectly secure, but we work to keep your information safe and to collect only what we need.
Our services are intended for adults. We do not knowingly collect personal information from children.
We may update this policy from time to time. The current version will always be posted on our website, with the "Last updated" date noted above.
Questions about your privacy or this policy? Reach us at sohrab@learnmydevices.net.
Learn My Devices is a DBA of Sound Speed Action LLC, a Maryland limited liability company.